This Privacy Policy is intended for all users of chapter2drip.com. Chapter 2 is dedicated to respecting and protecting the privacy of our users. All information provided by users, such as phone numbers, home addresses, current locations, email addresses, or any additional personal information found on the site, will be used solely to support the user’s relationship with Chapter 2.
Chapter 2 strives to develop innovative methods to serve users even better. The platform is designed to operate efficiently while keeping users’ privacy in mind. This Privacy Policy outlines the types of personal information that the website gathers from its users and the steps taken to safeguard it. To provide a personalized browsing experience, Chapter 2 may collect information from you, which may include technical or other related information from the device used to access Chapter 2 platforms, including, without limitation, your current location. By registering, using, or visiting our platforms, you explicitly accept, without limitation or qualification, the collection, use, and transfer of the personal information provided by you in the manner described in the Terms & Conditions and Privacy Policy. Kindly read the Terms & Conditions and the Privacy Policy carefully as they affect your rights and liabilities under law. If you do not accept the Terms and Conditions and this Privacy Policy, please do not use Chapter 2 Drip services.
Information We Collect
When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “personal information.” See the list below for more information about what personal information we collect and why.
Device Information
- Examples of Personal Information Collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
- Purpose of Collection: To load the site accurately for you and to perform analytics on site usage to optimize our site.
- Source of Collection: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a Business Purpose: Shared with our processor Shopify.
Order Information
Examples of Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of Collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of Collection: Collected from you.
Disclosure for a Business Purpose: Shared with our processor Shopify, Razorpay, and bank receiver.
Customer Support Information
Examples of Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of Collection: To provide customer support.
Source of Collection: Collected from you.
Disclosure for a Business Purpose: Shared with our processor Shopify.
Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfil our contracts with you, as described above.
For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here.
We may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or otherwise protect our rights.
Behavioural Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For example:
We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here. You can also opt-out of Google Analytics here.
We share information about your use of the site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).
Using Personal Information
We use your personal information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at customercare@chapter2drip.com or by mail using the details provided.
Disclaimer
We reserve the right to change the Terms and Privacy Policy from time to time as we deem fit, without any prior intimation to you. Your continued use of the website signifies your acceptance of any amendment to these terms. You are therefore advised to read the Privacy Policy on a regular basis. In case you disagree with any of the Terms and Privacy Policies or any amendments thereafter, you may terminate your use of this website immediately.
We follow generally accepted standards to protect the personal information submitted to us, including using services from third-party service providers. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security and thereby usage in a manner inconsistent with this Privacy Policy. We assume no liability or responsibility for the disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.
The onus of protecting the classified/personal information details of every user solely depends on them, and we shall take no liability in case of any breach thereupon. We recommend you protect your personal information by never providing your credit card, debit card, or any other bank account details to anyone. Chapter 2 provides maximum care possible to ensure that all or any data/information concerning electronic transfer of money remains secure. For completing online transactions involving payments, a user is directed to a secured payment gateway. Chapter 2 Drip does not store or keep financial data such as credit card numbers/passwords/PINs, etc., or any “personal account-related information” for its own use. Since the transaction happens on a third-party network not controlled by Chapter 2 Drip, once an online transaction has been completed, the personal account-related information is not accessible to anyone at Chapter 2 Drip or at the payment gateway, ensuring maximum security. Chapter 2 Drip shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and/or information relating to or regarding online transactions using credit cards/debit cards and/or their verification process and particulars, nor for any error, omission, or inaccuracy with respect to any information so disclosed and used, whether or not in pursuance of a legal process or otherwise.
You play an important role in keeping your personal information secure. You should not share your username, password, or other security information of Chapter 2 with anyone. If we receive instructions using your username and password, we will consider that you have authorized the instructions.